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Business Support Administrator

Operations Support & Admin.
050224 Requisition #
Job Title: Business Support Administrator
Location: Aberdeen
Type: Permanent      
Hours: 37.5 per week
Salary: £18,000 - £24,500 per annum depending on experience
Benefits: 10% performance bonus, retail discount scheme, private health cover, contributory stakeholder pension scheme and life cover.
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company. 
We have an excellent new opportunity for a Business Support Administrator to join our global organisation. The successful candidate will be primarily responsible for providing a range of business administrative support activities to assist in the smooth operations of the business.
Key Accountabilities
  • Assist in the timely and accurate issuance of client and internal invoices, compliant with company guidelines and client specific protocols to ensure payment and bad debt reduction.
  • Compile and submit accurate financial or operational reports to department/ branch managers at month end to allow preparation of financial reporting for submission to company Finance Department.
  • Fully utilise and update management and reporting systems including purchase orders, contract manager, client specific trackers and debtors database to allow monitoring of working capital.
  • Arrange and co-ordinate personnel travel and accommodation where applicable.
  • Provide commercial administrative support to all departments assisting in tender compilation and contract co-ordination in order to achieve revenue and ensure L/C targets are met and exceeded.
  • Assist in delivery and documentation of site equipment and services ensuring purchase orders are raised, tracked and delivered to enhance service delivery.
  • Resolution of client enquiries in a timely and effective manner to ensure consistency of service delivery and agreed contractual obligations.
  • To refer any customer complaints on to the relevant department/ branch manager to ensure issues are resolved quickly and customer confidence is maintained.
  • Must be computer literate in use of MS Office Packages
  • Effective interpersonal, teamwork and organisational skills
  • Data collation and interpretation to generate reports and invoices
  • General administration skills
  • Capacity to prioritise workload and meet reporting deadlines
  • Numeracy and literacy skills
  • Client invoicing/ interface and back office support 
  • Credit control experience
Visit www.sgs.com