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Customer Support
042501 Requisition #
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Key Tasks:


  • Receives, records, and inputs all pertinent information regarding client samples
  • Facilitates the expedient release of samples to Operations for analysis
  • Ensures the Quality Management System is maintained in accordance with ISO 17025 standards
  • Monitors client sample submission and identifies new sample matrices or testing profiles
  • Maintains records of all sample handling and data input upon receipt
  • Identifies and reports
  • Provides client COAs or partial COAs as required
  • Maintains and tracks sample retain
  • Verifies receipt and shipping of brokered samples
  • Maintains a fair and positive work environment
  • Performs all other duties as assigned





·       Degree in microbiology, related field or equivalent experience.

·       Computer Skills, Microsoft Excel proficient

·       Effective problem prevention and problem-solving skills

·       Written and verbal communication skills necessary to cross multiple


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