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Customer Support
040914 Requisition #
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Key Tasks:


  • Receives, records and inputs all  pertinent information regarding client samples
  • Facilitates the expedient release of samples to Operations for analysis
  • Ensures the Quality Management System is maintained in accordance with ISO 17025 standards
  • Monitors client sample submission and identifies new sample matrices or testing profiles
  • Maintains records of all sample handling and data input upon receipt
  • Identifies and reports
  • Receives supply shipments and records any inaccuracies in the Vendor Deviation Log
  • Maintains and tracks sample retain
  • Verifies receipt and shipping of all brokered samples and completes required documentation
  • Maintains a fair and positive work environment
  • Performs all other duties as assigned.



·         Degree in a science-related field or equivalent experience.

·         Effective problem prevention and problem solving skills.

·         Written and verbal communication skills necessary to cross multiple disciplines.

·         Computer Skills




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

•SGS is an EOE AA M/F/Vet/Disability employer.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will be called back shortly. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Visit www.sgs.com