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Customer Service Specialist

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Customer Support
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043596 Requisition #
Thanks for your interest in the Customer Service Specialist position. Unfortunately this position has been closed but you can search our 620 open jobs by clicking here.

YOUR PROFILE

 

Skills / Experience:

 

Essential

·         Previous experience in customer services (internal or external), or a sales environment.

·         Previous experience of working in a highly procedural environment.

·         Previous experience of interpreting information provided, and turning it in to a structured output.

·         Competent skills with Microsoft Windows/Office Applications (Word, Excel, PowerPoint, Outlook etc) and database applications.

·         Numerically competent with good attention to detail and problem solving skills.

·         Ability to communicate at all levels of an organisation.

·         Ability to handle and interpret complex information.

·         Ability to work under own initiative to achieve assigned tasks.

·         Ability to work under pressure and achieve deadlines.

 

Desirable

 

·         Previous experience of a certification type business.

·         Experience of preparing technical and complex quotations.

·         Practical application of the nominated standard(s) in a client organisation.

·         Knowledge of SGS United Kingdom service offering.

·         Knowledge of the nominated standard(s).

 

Qualifications:

 

Essential

·         Educated to GCSE Standard - Minimum of A* to C in English & Maths or equivalent.

 

Desirable

·         Customer service or sales related training.

 

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.

 

Alternatively, to arrange a call to discuss the role or recruitment process in more detail before you apply, please email us at gb.recruitment@sgs.com.

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