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Inside Sales/Business Development Associate

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Sales & Business Development
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044312 Requisition #
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SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 90,000 employees in 130 countries, and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.


Organizations today are met with a variety of operational and business challenges. External forces, like competitors and regulatory bodies, also add a secondary level of pressures that must be anticipated. At SGS, our Certification and Business Enhancement (CBE) group has developed a variety of solutions to not only meet these challenges, but establish more efficient and profitable ways of working.

Job Summary:
The Inside Sales/Business Development Associate is responsible for managing inbound sales and marketing leads as well as achieving sales targets in a designated territory.
The role will also be responsible for account management, increasing sales within existing account base, and executing marketing and communication initiatives within the US marketplace.

Primary Responsibilities:
  • Coordinates with VP Marketing, NA, to strategize and deliver successful marketing and communication initiatives with the goal of driving lead generation to target.
  • Solicit, qualify and close new business to target for designated region, sector and/or customer base.
  • Manages sales and marketing leads, tracking through CRM.
  • Develop proposals, renewal contracts and Proposal Work Sheets for Sales function.
  • Outbound and inbound customer care management.
  • Attends sales group meetings concerning sales targets or forecasts, reporting on market situation, RFP’ requests, etc.
  • Tracks, manages and reports sales team metrics.
Additional Responsibilities:
  • Partners with the Operations team in completing special projects focused on sales process improvement.
  • Collaborates with sales management and sales representatives to figure strategic sales methods.
  • Assistance to field sales staff in handling various tactical responsibilities, including trade shows and conferences.
  • Collaborates with management and customer care team to deliver excellent service to customers.
  • Attends sales group meetings concerning sales targets or forecasts, reporting on market situation, RFP requests, etc.

Educational, Required Skills & Competencies:
The ideal candidate will have a Bachelors Degree in Marketing, Sales, Management or a related discipline paired with a minimum of three (3) years of sales experience. Additionally, candidates should have:
  • Proficiency in using various types of computer software (Word, Excel. PowerPoint & Outlook).
  • Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
  • Ability to travel to client locations and other SGS locations may be required from time to time.
  • Ability to develop and implement marketing campaigns and initiatives (ex. Webinars,social media inbound marketing).
  • Creative initiatives related to sales and marketing by managing customer expectations to close new business.
Additional Information:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. 

SGS is an EOE AA M/F/Vet/Disability employer. 

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability. 

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will be called back shortly. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. 

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