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Measurement & Instrumentation (M&I) Manager

Operations Management
037609 Requisition #
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SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
We have an excellent new opportunity for a Measurement & Instrumentation (M&I) Manager to join our global organisation. The main purpose of the role is to;
  • Manage effective assignment and deployment of motivated and competent personnel capable of executing allocated works to the highest standards of service, quality and safe delivery
  • Ensure at all times works are fully compliant with client specific instructions/ protocols and adherence to relevant Industry Standards (API/ ASTM/ ISO/ EI), best practice and defined SGS procedures and protocols
  • Lead service delivery with full regard for related execution costs to ensure profitability of business activities and as a minimum the attainment of annual Rev and L/C targets.
  • Take responsibility for activity cost centre P&L’s, net working capital, business growth, customer care and staff development    
  • In conjunction with the UK Oil Gas and Chemicals (OGC) Management and Sales Team where appropriate, identify and develop new business opportunities and relationships whilst maintaining existing mature customer portfolio. 
  • Develop and promote close working relationships and collaboration with all other M&I locations
  • Coach, consel and develop local team to enable attainment of defined objectives to include:  effective business planning, efficient and appropriate use of resources/facilities, to ensure appropriate operational capacity and capability to deliver and execute activities.
  • Develop and maintain a lean and accountable local structure that encourages employees to take ownership of business goals at appropriate levels, with the flexibility and capability to react positively to changing customer requirements and growth opportunities.
  • Maintain an awareness of M&I market trends/developments to ensure that new business avenues are fully explored and where applicable capability enhanced/ extended to deliver same.
  • Maintain effective customer relationships and perform regular rate and contract reviews on exisiting contracts to ensure profitability is optimised.
  • Point of contact for audits, internal and external, ensuring appropriate allocation, closure and reporting against identified actions.
  • Assess the value of new technologies/developments to M&I operations and where appropriate develop commercial and business implementation plan.

A competitive base salary is on offer, plus a performance based bonus scheme, plus an excellent benefits package offering discount schemes, private health cover, life cover, and a contributory stakeholder pension scheme.
At SGS, there is an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company. 

  • Experience of managing within budgetary guidelines and cost control mechanisms appropriate to the needs of the business to ensure commercial targets are met.
  • Practical and demonstrable experience of leading/managing an Engineering team.
  • Commercial or technical experience in a leadership role within the OGC / supply chain sector.
  • Experience of leading and motivating teams to achieve objectives/ targets.
  • Delivery of compliant internal and externally verified QHSE systems.
  • Managing an effective operational team.  
  • Effective interpersonal skills, able to develop positive working relationships at all levels, both with SGS colleagues and external clients/ partners.
  • Can identify and capitalise on business development opportunities to include potential/ new/ existing clients to encompass all OGC services and options for bolt on business.
  • Effective communication skills, verbal, written and presentation to include technical subject matter.
  • Ability to work under own initiative to agreed levels of autonomy.
  • Service delivery, client satisfaction and contract execution.
  • Competent in use of MS packages.
  • Able to adopt a flexible approach to work and react effectively to a rapidly changing environment.
  • Sound relevant working knowledge of Engineering principles and practices preferably gained from the Oil Gas and Chemicals or related sector.
  • Degree or HNC level qualification in an Engineering discipline.
  • Full, current, valid UK driving licence.


  • Working knowledge of contract and employment law.
  • Sound working knowledge of business activities within SGS UK.
  • International, legislative and regulatory procedures governing the UK OGC sector.
  • External influences, competitor activity/ scope and sector trends.
  • Project management and delivery.
  • Track record of developing new business and maintaining effective customer relationships.
  • Commercial / marketing/ sales activities.
  • Demonstrable experience of professional account management.
  • Second degree or equivalent.
  • Formal audit, supervisory or management qualification.
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