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SalesForce Business Support

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Customer Support
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039561 Requisition #
Thanks for your interest in the SalesForce Business Support position. Unfortunately this position has been closed but you can search our 557 open jobs by clicking here.

PROFILE:

  • Strong Problem solving skills
  • Able to work independently
  • Must have the ability to juggle and prioritize multiple requests for information
  • You must have a bias for detailed, accurate data
  • Strong team player
  • Experience with working in an environment with several actors and a formal release management with several environments
  • SalesForce certified
  • Self-motivated

REQUIRED SKILLS:

  • Bachelor's degree
  • At least 2-3 years of experience with Salesforce configuration and administration
  • Hands-on experience with Service Cloud including console, knowledge and live agent
  • Community Cloud knowledge: community builder, community visibility rules
  • Experience with advanced workflows, Time-base workflows, complex process builders
  • Understanding of SalesForce data model
  • Basic understanding of SalesForce development capabilities to facilitate communication with developers
  • Effectively communicates technical information in a clear and concise manner
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