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Information Technology
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045694 Requisition #
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PRIMARY RESPONSIBILITIES

     

  • A member of the Global IT Infrastructure & Services Team, the selected candidate will be part of a team of IT specialists in charge of managing the company’s Cloud infrastructure and their global IT Data Center operating 24x7 hosting business critical applications used by SGS affiliates worldwide.
  • Technologies used:
    • Cloud:  Microsoft Azure; Amazon Web Services

    • Enterprise Server OS: Microsoft Windows Server, Linux systems

    • Virtualization:  VMWare vSphere, Citrix XenApp

    • Database technologies:  Oracle Database Server, Microsoft SQL Server, PostgreSQL

    • Storage Solutions:  NetApp

    • Web Application Services:  Oracle Weblogic, Oracle iAS, TomCat, Microsoft IIS, JBoss

    • Enterprise Monitoring Tools:  Check MK, Nagios, VMWare Operations Manager, Oracle Enterprise Manager Cloud Control

    • Backup Solution:  Commvault

       

 

REPORTING LINE

 

 Data Center Supervisor-GVA

 

  

SPECIFIC RESPONSIBILITIES

   


   

  • Working in shifts covering 24x7 global IT operation
  • Perform system monitoring & troubleshooting
  • Manage Cloud infrastructure
  • Storage & LUN management
  • Virtual server management
  • Backup and Recovery
  • System’s performance analysis
  • Proactive and corrective actions
  • Operating system, security patches
  • Management of data backup procedures
  • Define & maintain operational procedures
  • Follow change management procedures
  • Develop system management utilities
  • Deploy new releases of the application
  • Installing data patches
  • Work with the infrastructure and development team (Geneva and Manila based)
  • Complies with relevant Management Systems
  • Complies with the QHSE policies including but not limited to:


  • Demonstrates strong commitment to SGS QHSE Policies, Procedures, and Work Instructions by participating in safety meetings, completing required training, intervening in unsafe situations, refusing unsafe work, and complying fully with all applicable laws and regulations related to QHSE.

     

  • Responds appropriately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace.

     

  • In accordance with the SGS QHSE Management System requirements, disposes of, or directs the disposal of, waste generated as a part of daily work performed in a safe manner and in compliance with all waste transportation and disposal regulations and requirements.

     

  • Reports all incidents (actual incidents and near misses) in accordance with the SGS Incident Reporting requirements.

     

  • Uses all equipment (including safety equipment) in the manner intended and reports any damaged / lost equipment to supervisor.

     

  • Maintain a safe and tidy worksite.

     

  • Maintains awareness of hazards and proposes controls to supervisor, QHSE Representatives or relevant client / site contact.

     

  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management.

 

 

PROFILE

 

  • Degree in computer science or related field. Exceptional candidates will be considered in the absence of a degree
  • Microsoft, LPI, VMWare, and/or Cloud Certification an advantage
  • Responsible & responsive; open minded, flexible, support minded, stress resistant, tenacious, dedicated, quality & objective driven
  • Enjoy sharing knowledge & experience with others
  • Enjoy working in a team
  • Can take initiative

 

 

REQUIRED SKILLS

 

Experience/Technical Knowledge

  • At least 2 years practical experience in running complex Cloud and IT infrastructures
  • Experience in working in a multinational environment
  • Hardware:
  • X86_64 server architectures (Intel, AMD)

  • Network technologies and architecture

  • Software:
  • Solid working experience with Microsoft and/or Linux operating system environment

  • Proven expertise on either of the following web server technologies:

    • Microsoft IIS server,

    • Oracle Weblogic and IAS,

    • Tomcat

    • JBoss

  • Strong background on server virtualization technologies such as VMWare

  • Knowledgeable in using Enterprise Monitoring tools such as Check MK, Nagios and VMWare VCenter

  • Preferably with working experience on storage solutions such as NetApp, and backup solutions such as Commvault

  • Networking:
    • Practical experience in using TCP/IP, DNS, DHCP, proxies, firewalls

  • Cloud:
    • Preferably with work experiences in managing and supporting systems, applications, and/or network in Amazon Web Services or Azure cloud platform

 

      In addition, some or all of the following skills would constitute an advantage:

  • BigIP

  • Perl scripting

  • BASH and Powershell scipting

     

    Relationships

  • Work closely with team members
  • Work closely with the helpdesk, network and development team to identify areas for improvements (infrastructure, application performance)
  • IT management team: to help improve the service.
  • Business: regular contacts with management team, country’s IT teams and end-users
  • Work as project member on global infrastructure projects

 

Language

  • English


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