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Telemarketing and Customer Service Associate - Cebu

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Sales & Business Development
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047169 Requisition #
Thanks for your interest in the Telemarketing and Customer Service Associate - Cebu position. Unfortunately this position has been closed but you can search our 510 open jobs by clicking here.

Profile

 

  • Fresh College graduate of any business, marketing or related course.
  • Fluent in Pilipino and high level of written and verbal English

  • Must have proactive approach to all responsibilities.
  • Ability to interact confidently and comfortably with a variety of Executives and Departments.
  • Ability to multi-task
  • Ability to work effectively under specific time constraints
  • Efficient time management skills.
  • Excellent attention to detail, communication skills and organization skills
  • Must demonstrate professional mannerisms, discretion and client service in this front line position.

  • Quick learner – Has the ability to learn new systems, products and services

 

 

Required Skills

 

Experience / Technical Knowledge

  • State of the art selling techniques and an ability to translate these skills into tangible results

  • Extensive knowledge of the related field (main actors, trends/shifts, competitors, processes, regulatory frameworks)

  • Ensure new services are sold at acceptable margins within operational capacity

  • Ability to write, appraise and negotiate detailed contracts and commercial agreements

  • Ability to present detailed concepts to an audience in a presentation environment

  • Ability to adopt a flexible approach to work and react effectively to a rapidly changing environment

  • Ablity to work under own initiative and with a high degree of autonomy

  • Knowledge of IT systems, particularly MS Office applications

  • Excellent interpersonal and communication skills

  • Team player

  • Ability to listen and identify client needs and requirements

  • Service oriented mindset

  • Organization skills

  • Accountability, results driven

  • Enthusiasm and perserverance


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